The Spargut-Buyer protection for purchases via the marketplace!

Welcome to the Buyer Protection page Spargut.com!

As an online marketplace, we want to ensure that our customers have a pleasant and safe shopping experience. That's why we offer our buyer protection, which covers all concerns and risks when shopping.

Our buyer protection protects you in the event of unexpected problems that may arise with your order. This includes, for example, incorrect, damaged or missing items. You then have the option to return the item or receive a refund.

We work closely with our sellers to ensure all of our customers are happy. However, should problems arise, we are always at your disposal and will help you to solve the problem.

In summary, our buyer protection offers you a safe and stress-free shopping experience Spargut.com. We pride ourselves on providing our customers with high quality and service and will always ensure that you are a satisfied customer.

Refund Guarantee:

If you have not received your product, want to return the product, the product is defective or it differs significantly from the description, we guarantee to refund your payment. You can find out how this works at the end of this page.

Delivery guarantee:

We want to make sure your purchase arrives on time. Therefore, we give a guarantee that the product will arrive within the stated delivery time. We will first create a research request. You can find out how this works at the end of this page.

What happens if something goes wrong with an order?

contact us under [email protected] and tell us your problem about the product. We will then check the request and find a solution for you. 

Goods not received within the deadline: Contact us first by Contact form after that we will let you know if the order is within the delivery deadline, if not we will contact the seller or make an investigation request for you. If this does not bring any result either and you are not interested in a replacement delivery, we will give you a full refund.

You have further questions?

Our team will usually reply to you within 2-3 business days. You can contact us at any time by Contact form Contact.

We look forward to a safe shopping with you!